Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance crew is qualified to speedily care for all of our Linux shared website hosting users’ problems and information inquiries. Through our ticketing system, you will be able to post your inquiry and a support crew member will go back to to you in only max sixty minutes. In fact, practice indicates that the usual solution time is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You are able to email us 24x7x365 with any query you have got involving’s services. We now have qualified professionals on duty on daily basis to supply help at any time required. You’re able to use the ticket system or post an email at any time, alternatively you can grab the telephone or use the live chat within business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has incorporated an in depth education base into the Control Panel to enable you to get hold of handy step–by–step information whenever you want. Each part of the Control Panel possesses its own contextual support area having a variety of how–to articles. We have also organized video lessons to ensure that you get a more effective visual representation of exactly how to accomplish any given task.