Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help Center section included in’s Site Control Panel offers a selection of help articles and frequently asked questions. Aimed at resolving any common issue that you might possibly come across, they are compiled by our support team of proficient techs.

  • Top quality support service
  • Tutorial Videos

  • For users who’d like to learn how to take care of a frequently encountered issue by watching a video tutorial, we have added a collection of video tutorials to our Site Control Panel. All the video lessons are brief and easy to grasp. They offer you visual presentations of different web site management procedures.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 customer support service and a 60–minute response guarantee. Our experienced customer service technicians will be available around the clock to attend to your questions and to take care of any problem that you could face. Just send a trouble ticket from the Help Center and we’ll reply back to you without any delay whatsoever.